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Safety and Justice/Recognising/Teaching the system
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Teaching the system
One day, it came to our notice that one particular operator had particularly intricate notes. It turned out that he had a real talent for understanding how a system worked, and for making diagrams that easily explained to an operator how a system worked, what the safest way of operating was. His schemes were much better, and much more appropriate for operators than all the other drawings around. These schemes were reviewed by the engineering team, given an official status, and have now been put together into the "Operators Almanac" which now is carried by the operators... in the same pocket as their little black book!